SHIPPING FAQ's
SHIPPING INFORMATION
What Shipping Methods Are Available?
BWT use standard UK Mail delivery or our Partners delivery method. Delivery is within 1-3 Days.
How long will it take before my item is fixed?
We will do our best to deal with your problem and return your product as soon as possible. In some rare cases we need up to 30 days to return your product or issue a replacement.
Do you ship Internationally?
For the moment BWT only ship to UK Mainland.
How can I track my order?
You can easily track your order with UK Mail.
ORDER AND RETURNS
I have changed my mind. Can I still cancel order?
We return your product with a 30 day Money Back Guarantee. Make sure the item (and any free items that came with the product) are: unused (with any tags still attached) in original packaging in a resaleable condition We'll refund your money to the original payment method. If you paid on card, it can take up to 7 days to appear back in your account. PayPal refunds can take up to 30 days.
How can I track my return order?
Buyer pays for return delivery and should use a trackable service.
Do I get a refund?
BWT gives a 30 Day Money back Guarantee.